Utility Billing and Set Up: Water, Sewer & Solid Waste
Please contact our utility billing office at (636) 639-2155 with any questions; we are open Monday-Friday from 8 a.m. to 5 p.m.
Utility Bill Payment Location
- City Hall, 1001 Schroeder Creek Blvd.
Please note: Once we move administrative offices and staff into the new City Hall as of Nov. 13, 2017, there is no longer a drive-thru bill pay option available.
Water, sewer and solid waste services are billed monthly and due 10 days after the bill date. Water charges include a base monthly fee, plus water usage calculated by monthly meter reads. Sewer charges for residential customers include a base monthly fee, plus a usage charge for the average water used over the four months of November, December, January and February. New customer use is based on the monthly winter average of 5,000 gallons, until your own usage history is established. Click here to view the 2018 utility rate chart.
Payment options for your utility account include automatic bank draft from a checking or savings account, automatic draft by credit card, mail in payment, drop box, pay by phone with a credit or debit card, or in-person payment. The drop box is available at City Hall, located at 1001 Schroeder Creek Blvd. Cash, check and money orders are accepted. MasterCard, Visa, American Express and Discover are accepted with a 2% surcharge added. For the average resident paying their utility bill with a credit card, this will equal approximately $2 per billing cycle.
Solid Waste and Recycling
NEW Residential Customer Utility Set Up
New customers should call City Hall at (636) 327-5101 to set up service.
New service requires a deposit as listed below. Deposit is held until two years of good payment history is established.
- Residential $50
- Sewer Only $25
- Water Only $25
- Commercial $150
Residential Rental/Lease Occupancy Inspection
Residential occupancy inspections are required on all rental/lease properties each time a property changes tenants. Before a new tenant moves into a rental property, an Occupancy Inspection Application Form must be completed, inspection fee paid, and passed inspection completed. Residential occupancy inspection fee is $35. For questions, please call (636) 327-5101.
New Home Construction Occupancy Permit Required
Occupancy Permits are part of the final inspection of a new home construction permit. An Occupancy Permit must be issued prior to occupancy of the home.
Sale of Existing Home No Occupancy Inspection Required
Residential occupancy inspections are not required on the sale of an existing home.
Please call Susan Spiegel, Director of Public Works, at (636) 639-2049 or send an email to Susan.Spiegel@wentzvillemo.org to provide feedback or suggestions about improving your City utility services.