How the City Communicates

The City utilizes a variety of both traditional and nontraditional communication tools to reach its many stakeholders – including residents, business owners, developers and others.

The City relies on our stakeholders to seek out the tools that they prefer to use to get details on news, events, programs and more. Subscribe to an eNewsletter, visit our Facebook page, check out the City calendar on the website — in short, please use and peruse the tools at your disposal to find the information you need, when you need it.

Print Publications

The Vision: Eight-page newsletter mailed to all 63385 households, six times each year
Noteworthy: Utility-bill insert mailed to all solid waste/water/sewer customers monthly
Postcards: Direct mail pieces sent Citywide or to select residents/businesses as needed
Letters: Correspondence sent Citywide or to select residents/businesses as needed

Digital Communications

www.wentzvillemo.gov: The City's website is updated with information for each department and division
Fun Times: Parks and Recreation digital guide published on the City's website three times each year
Lobby TVs: digital ads in City Hall, recreation centers and the Ice Arena

Advertising and Public Relations

Radio/Print Ads
Press Releases
Partner Outreach: (School District, Western St. Charles Chamber of Commerce, Economic Development Council of St. Charles County)

Phone and Text

W.I.N.D.: Phone, text and email alerts and City announcements that are shared with subscribers
Rainout Line: Phone, app and website alerts that can be found by accessing the Rainout Hotline

In Person

Police Outreach: PD welcomes each new resident and hosts in-person Walk and Talks in various subdivisions
Board Meetings: Board or commission meetings are open to stakeholders to learn more and share input
City Hall: Stop by City Hall to chat with a staff member

eNewsletters